Certification Frequently Asked Questions

For additional questions not answered here, please send an email with your request(s) to:  certificationfaqs@abpmp.org

What is the Certified Business Process Professional (CBPP®)?

  • BPM Certification means that an individual has:
    • Achieved appropriate professional experience and/or education;
    • Passed a rigorous examination of 130 questions;
    • Agreed to abide by a professional code of conduct;
    • Committed to maintaining an active credential through meeting continuing professional development requirements.

Why Get Certified?

The CBPP® is an international standard that tests your multidisciplinary knowledge and breadth of experience as a BPM Practitioner. To read more about ABPMP and the BPM profession, click here.

What is the Application Process?

  • Review qualifications and experience requirements (See below)
  • Decide to pursue the application process
    • Candidate applies
    • ABPMP Certification Committee reviews and assesses the application (which may take up to 30 days)
    • ABPMP Certification Committee notifies the candidate of application assessment
      • If approved, Candidate receives a link to register and pay for exam.
        • Applicant takes exam within 6 months of registration
      • Applicant receives alternate notice (if determined not to be qualified)

What is the Exam Process?

  • Vandor Hosted
    • Option is available at many locations without a local chapter
    • Candidate registers online at website
    • Candidate receives confirmation number
    • Confirmation number is used on event day to launch the exam (paired with password entered by the Host proctor)
    • Candidate agrees to Code of Ethics as part of the logon/ launch process
    • Exam takes 3 hours to complete
    • Candidate receives online feedback on passing the exam
    • Formal Certificate is mailed to newly certified individual by the following month

 

  • Chapter Hosted:
    • Trained Chapter officer is the proctor for the exam
    • Exam is offered at CBT classroom location or university setting with PCs
    • Chapter proctor downloads the applicant roster and manages the exam online
    • Candidate registers online at website
    • Candidate receives confirmation number
    • Confirmation number is used on event day to launch the exam (paired with password entered by the Chapter proctor)
    • Candidate agrees to Code of Ethics as part of the logon/ launch process
    • Exam takes 3 hours to complete
    • For those passing:
      • Candidate receives online feedback
      • Pass / Fail by topic and overall
      • Formal Certificate is mailed to newly certified individual by the following month

Should I Study?

  • Yes, you should at a minimum study the BPM CBOK®, however, the exam is not based on the content in the BPM CBOK® as much as it is based on the knowledge areas of the BPM CBOK®.  The exam also tests your experience as a BPM Practitioner as much as your knowledge of BPM.  The exam is quite rigorous and it is recommended that in addition to studying the BPM CBOK®, that you also take refresher training and participate in a Chapter study group if applicable. 
  • Join our online CBPP Prep study group on LinkedIn.

 

Will there be vendors who provide training for the CBPP® Exam?

  • No, there will be no vendors who will provide training to individuals for the sole purpose of taking and passing the exam.  We understand the PMI does have vendors who will provide exam preparation courses to help individuals pass their exam, however, ABPMP will not be doing this primarily because our exam is weighted heavily on experience and not memorization of the BPM CBOK®.
  • Opportunities to participate in study groups is available through ABPMP local Chapters where applicable, and ABPMP will experiment with online collaboration using Go-To-Webinar.  Please visit our Linkedin page here for more information.

How Much Does The Exam Cost?

  • There is a non-refundable application fee of $75
  • Pricing for the exam incents ABPMP International membership:
    • Members:  $500
    • Non-Members:  $650

What If I Don't Pass the Exam?

 

    • You may reapply and retake the exam after allowing sufficient time to prepare. 
    • You will need to wait at least 30 days before retaking the exam.
    • Your exam scores will be an indicator of how much additional preparation is needed.
    • You are only allowed one retake of the exam, should you not pass the second time, you will have to reapply.

 

 

Is the CBPP® Accredited?

  • ABPMP International is following the procedural guidelines to meet the accreditation standard.

Certificate vs. Certification: What's the Difference?

From the Institute for Credentialing Excellence (formerly the National Organization for Competency Assurance),

http://www.credentialingexcellence.org/p/cm/ld/fid=4

Professional or personnel certification is a voluntary process by which individuals are evaluated against predetermined standards for knowledge, skills, or competencies. Participants who demonstrate that they meet the standards by successfully completing the assessment process are granted the certification.

An assessment-based certificate program is a non-degree granting program that:

  1. provides instruction and training to aid participants in acquiring specific knowledge, skills, and/or competencies associated with intended learning outcomes;
  2. evaluates participants’ achievement of the intended learning outcomes; and
  3. awards a certificate only to those participants who meet the performance, proficiency or passing standard for the assessment(s).

An assessment-based certificate is NOT a certificate of attendance or participation, which are provided to individuals (participants) who have attended or participated in classes, courses, or other education/training programs or events but did not have to demonstrate accomplishment of the intended learning outcomes.

Whereas the focus of an assessment-based certificate program is on education/training, the focus of professional/personnel certification is on the assessment of participants. Moreover, the assessment is independent of a specific class, course or other education/training program and also independent of any provider of classes, courses, or programs. Additional features and details about each program are outlined in the defining features document.

They have a document that is much more extensive which is below for your reference.
National Commission for Certifying Agencies (NCCA)

http://www.credentialingexcellence.org/ncca

 


 

When Will The CBPP® Exam Be Available In Other Languages?


What are the Experience Qualification Requirements for the CBPP® ?

Experience Qualification Requirements

  • 4 Years
  • Process management, Process improvement, or Process transformation experience
  • Documented experience and qualifications
  • References

Education Requirements

  • Undergraduate degrees may not be substituted for experience – no additional credit
  • Approved graduate degrees may be substituted for up to 6 months of BPM experience

Other Professional Certifications, e.g., PMP, CPIM

  • Approved certifications may be substituted for up to 6 months of BPM experience


Recertification

  • Recertification required every 3 years
    • 60 hours of continuing professional education activities required
    • Or retake exam
  • Some example activities
    • Courses, Training, Seminars
    • Professional association events
    • Writing, Presenting, Teaching

Are there sample questions available?

Not yet, we are developing a Study Guide and are looking into providing a few sample questions in that guide.


How does the CBPP differ from OCEB (OMG Certified Expert in BPM) certification from the OMG?

OMG – Organizationally

First, OMG is a not-for-profit computer industry consortium; the majority of the membership is IT vendor related companies. That sets a certain focus, orientation and perspective for their approach to BPM whereby all of OMG’s products are heavily influenced by the vendor rather than the practitioner community. 

OMG BPM Certification

Second, the purpose of the OMG standards is to create interoperability between software and hardware products, not to validate practitioner competencies. The OMG certifications are very highly oriented to BPM as packaged software and one-off projects rather than a management discipline and enterprise-wide approach. Therefore, examinations based on OMG standards are not oriented toward improving the quality or ensuring the competency of the BPM practice.

Third, the OMG certification was developed by BPM vendors and not BPM Practitioners, and by default most of the content appears to be IT centric in nature – even the Business related track – so the only difference between their Technical and Business tracks is slight and from some perspectives is just a matter of how deep in the IT stack it takes you.

Lastly, the OCEB validates knowledge of the OMG “standards” around BPM, several of which have not been accepted by the practitioner community – BPMN is an excellent example.
 

ABPMP International – Organizationally

The Association of Business Process Management Professionals International is a non-profit, vendor independent professional organization dedicated to the advancement of business process management concepts and its practices.
ABPMP International is practitioner-oriented and practitioner-led. Our program is run by and for the practitioner community and not run by and for a vendor consortium. There in lies the major difference from OMG.


ABPMP International Certification

ABPMP International first developed the BPM Common Body of Knowledge BPM CBOK®) to clearly identify all the knowledge areas that are required for developing the skills and competencies required for practicing BPM as a management discipline with an enterprise-wide approach. We then developed the CBPP® exam utilizing the BPM CBOK® knowledge areas as a foundation, but more importantly, we place an even higher importance on experience as a major factor and incorporated it into the exam content.
Second, we had a team of top BPM practitioners, each with more than 10 years experience in BPM, develop the exam. We intentionally want people to have experience before taking the exam, rather than studying or memorizing content and answering questions on that content. Our exam is not structured to test for one’s ability to memorize content, but rather on one’s experience as a BPM practitioner. The focus on IT is as an enabler of the management discipline and enterprise wide approach and nothing more.
Lastly, we adhered to official standards body such as the ISO/ANSI 17024 and we are planning on seeking accreditation for our CBPP® exam.

Our respective certifications serve very different but sometimes intersecting or even overlapping populations/markets.

 

ABPMP believes that there are clear distinctions between our members, our domains of influence and our certifications. There are some overlapping interests and potential synergies to be gained from identifying exactly how they are different and where they intersect. It would make sense at some point to work together to remove confusion and make clear the differences and perhaps alignment between our organizations as well as our certifications.


Do you plan on having a junior level of certification for people who have less than 4 years of work experience?

ABPMP International developed the exam with experience as a major factor that was incorporated into the exam. We intentionally want people to have experience before taking the exam, rather than studying or memorizing content and answering questions on that content. Our exam is not structured to test for one’s ability to memorize content, but rather on one’s experience as a BPM practitioner.  That is also an important differentiator for our certification.

ABPMP Future Plans for Additional Levels of Certification:

  • Associate level – 2014
  • Pursue the Senior Level in 2015


Is there a practice test?

We are planning to include sample test questions in our Study Guide, which is still in development.


 

 

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