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ABPMP announces the first independent, practitioner-oriented, international
professional certification in Business Process Management.
The Certified Business Process Professional CBPP®
ABPMP is proud to announce the release of the Guide to the Business Process Management Common Body of Knowledge (BPM CBOK®).
It is available to Professional members as a non-printable PDF download or you can purchase your own bound copy at ABPMP's e-Store here.
The BPM CBOK® is also available on Amazon (click on link below).
Business Process Management Common Body Of Knowledge
See What Forrester Has to Say about the ABPMP Certification
Forrester Analyst, Clay Richardson evaluates the ABPMP Certification program as an "effective way to benchmark business process skills”
http://www.forrester.com/rb/Research/snapshot_benchmark_business_process_skills_with_abpmps/q/id/58493/t/2
Recent ABPMP Webcast:
Trends 2011 The State of Business Process Change Maturity with Research Analyst, Alexander Peters PhD
In April 2011, Alexander Peters presented an indepth review of Forrester’s business process survey. Results indicate that more than half of business process pros operate with immature management practices. Only one-in-five respondents said that their change initiatives fulfill the maturity criteria for managed and optimized initiatives.
The recorded session is available at:
Complimentary Webcasts
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Upcoming Events
Business Process and Operational Excellence for the Energy Markets
18th–20th January 2012 Amsterdam, the Netherlands
Driving Profitable Growth Through Continuous Business Improvement
Achieving operational excellence is the goal of any energy company. It signifies that your processes are running at peak and that you are a high performing organisation. In recent years reaching this status has become even more critical, not just for the benefit and growth of your company but to give you the competitive edge.
This marcus evans conference examines how the energy markets can reach operational excellence through looking at how continuous improvement initiatives can contribute to performance improvement. The conference will also discuss the importance of generating an excellence culture within your organisation to achieve optimum performance. Delegates will be able to learn about different process excellence strategies used in order to improve the efficiency of operations whilst enhancing profit margins
Visit the website to find out more: http://www.me-energy.com/BusinessProcessandOperational
Learn from Key Practical Case Studies:
• Statoil explaining their ‘Ambition to Action’ model and “Beyond Budgeting Principles”
• Shell discussing the challenges of succeeding in a virtual environment
• Essent highlighting the role of management in operational excellence
• Alstom Power Thermal Services analysing the benefits of designing a process framework
• Siemens Wind Power determining how horizontal functions management can optimise process excellence
• Chevron assessing the importance of organisational capability
• Neste Oil discussing KPI’s and how measuring performance can lead to company success
For further information on this conference and special discounts, please contact Izabela Gral, Marketing Manager: email IzabelaG@marcusevansuk.com
Through this 2-day highly interactive, impactful, relevant and practical workshop, you will hear of both success and failure from various insightful case studies and industry examples from a range of different sectors. The unique learning and development approach that starts with Discovery, Understanding and Practice, followed by ongoing Action and Reinforcement in the workplace, will provide you with valuable takeaways in change leadership to drive successful and sustainable cultural transformation for optimised business and operational outcomes.
Key topics
· Leading, delivering and implementing change successfully through cultural transformation and effective communications
· Aligning organisational culture with business needs
· Successful transformation of mindset and culture for long term behaviour change at single and multiple sites for total change
· Creating vision for short/ long term and rapid change
· Engaging and empowering people to change for Operational Excellence
· Sustaining change to obtain tangible bottom line outcomes and real benefits
Key benefits and learning outcomes
Over this 2-day training course, you will obtain valuable insights into:
· Defining and aligning the culture that will support achievement of your business goals
· Developing an organisation transformation framework and approach that will enable culture change and drive business outcomes
· Evaluating the most appropriate strategy and approach to effectively lead your change initiative
· Defining the success criteria and measuring the business value of your change programme
· Building your organisation's leadership capacity to deliver change and ensure that it 'sticks'
· Turning resistance into support and sponsorship for your change
· Shaping a resilient and agile culture that embraces continuous change and improvements
For an updated brochure and registration, please contact CindyC@marcusevanskl.com
For more information click here : http://www.marcusevansau.com/18411ABPMPEVLST
In this ground breaking workshop, Nigel Penny explores this question and proposes a new approach to integrating ‘strategic’ risk management within an expanded balanced scorecard methodology. Nigel will introduce his unique ‘strategy waves’ approach to balanced scorecard design and will show you how to incorporate the risk and opportunity elements of your business world into a single management review framework.
Key topics
· The Balanced Scorecard approach – a refresher
· Understanding risk management in more detail
· What is the Risk Enabled Balanced Scorecard
· What are the key ‘Themes’
· Effective management with the Risk Enabled Balanced Scorecard
Key benefits and learning outcomes
By the end of this 2-day training course, you will obtain valuable insights to:
· Understand the impact of the current financial crisis in terms of effective management processes
· Gain new ideas about the role of risk management
· Learn how to build a balanced scorecard that incorporates risk issues
· Make decisions on how to define new management reporting formats
· Understand how to build an Office of Strategy Management
For an updated brochure and registration, please contact CindyC@marcusevanskl.com
For more information click here : http://www.marcusevansau.com/18610ABPMPEVLST
Event: Process Management Latin America 2012 – 2nd edition
Process Management Latin America 2012
March 26 - 28, 2012 | Bogota – Colombia
Location: Casa Dann Carlton Hotel | Bogota - Colombia
Learn how BPM’s implementation and consolidation can ensure the operational excellence and make your company more competitive
Reasons to attend the conference:
- Transform the organization to management processes through key factors
- Know how process management creates a quality assurance
- Discover how the process structure enables an organization's strategic management
- Understand why change management is important for the implementation of processes
- Achieve the elimination of inefficiencies associated with the repeatability of the activities
- Develop innovation activities from managing processes
- Discuss how to address cultural change brought by process management
Contact informations:
IQPC Latin America
E-mail: informaciones@iqpc.com
Phone: +55 (11) 3164-5600 o 3463-5600
Site: www.gestionporprocesoslatam.com
Getting more from your balanced scorecard
Making it happen – best practices in balanced scorecards
The Balanced Scorecard is a highly effective strategic management and planning tool, popular across a wide range of industries and organisations. Using a Balanced Scorecard gives an organisation the ability to align operational activities with strategy, and measure performance in a more meaningful way than traditional financial reporting. Implementing a Balanced Scorecard system across your organisation is, however, a rigorous process, and to get the most from the Balanced Scorecard, intensive ongoing management is necessary. This comprehensive one-day study group will give attendees the practical skills and know-how to successfully manage the Balanced Scorecard within their organisation. A team of experienced professionals will present four interactive micro-workshops, covering:
- Engaging your organisation at the operational, management and executive levels
- Adapting the Balanced Scorecard to your organisation’s specific needs
- Simplifying and streamlining the data collection process for better reporting
- Clearly defining and communicating organisational strategy using a strategy map
Brochure
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Operational Excellence for Resources: will provide you with latest strategies, techniques and technologies/methodologies to drive the sustainability of process excellence optimisation throughout the business. Delegates will gain valuable and useful insights from industry leaders across sectors, on how to overcome hurdles on CI/BI/ Change management with the right set of KPIs, metrics and measurement to reduce costs, improve customer experience and increase revenue. Continuous improvement and best practice initiatives are not just ‘nice to have’ they are essentially what gives the organisation its competitive edge.
Key topics
· Setting up the right KPIs and measurement metrics
· Translating the outcomes of the process improvement measures to dollars
· Strategic process excellence implementation through improvement tools and methodologies
· Creating and sustaining a culture of continuous improvement
· Enhancing the organisation capacity to deal with change effectively
Key features
· Measuring and monitoring performance change effectiveness through the right set of KPIs
· Aligning KPIs, measurement outcomes, technology and people with business vision, strategy and goals
· Indentifying and eliminating waste, and cutting down on cost to maximise profitability
· Creating and leading culture of continuous improvement to drive successful and sustainable process improvements
· Enhancing the process maturity of your organisation to gain better operating leverage
· Boosting your bottom line and increasing competitiveness through ongoing operational improvements
· Driving successful business transformation and improvement initiatives through effective change management
For an updated brochure and registration, please contact CindyC@marcusevanskl.com
For more information click here : http://www.marcusevansau.com/18764ABPMPEVLS
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